6

ITC Systems

Coin-op - Coin upgrade

COIN-OP - COIN UPGRADE:


 

**ANNOUNCEMENT**

NEW $1 & $2 CANADIAN COIN UPGRADE FOR

ITC SYSTEMS COIN OPERATED PRODUCTS

 

 

April 26, 2012

NEW CANADIAN $1 and $2 COINS

 

Dear Valued Customer,

As you probably know the Canadian Mint is changing the composition of the $1 and $2 coins.  In order for existing coin changers to recognize and accept the new coins, the acceptor portion of the Coin Changer (Refer to the APPENDIX) has to be re-programmed. 

The upgrade will be for the following model numbers:  1045 Mini Manager, 5000, 5200, 5300, 5400 Series coin-op. 

This upgrade process is required for all units purchased prior to August 01, 2011 and or that has not been sent to ITC Systems for repair after February 01, 2012.

ITC Systems has implemented the following packages in order to streamline the conversion process.

 

NOTE: IN ORDER FOR THE LATEST UPGRADE TO OCCUR ON ANY 3 TUBE OR ANY 4 TUBE COIN CHANGERS, IT WILL HAVE HAD TO HAVE BEEN UPGRADED FOR THE $2 COIN IN THE PAST. THERE WILL BE AN ADDITIONAL CHARGE IF THIS WAS NOT COMPLETED. PLEASE REFER TO THE DETAILS BELOW.

 

PACKAGE 1: 9302-CGX /CLF Coin Changers

All 3 Tube 9302-CGX and 9302-CLF Coin Changers currently in the field will have 3 options. NOTE: If a coin changer has not been upgraded for the $2 coin prior to this new upgrade release then there will be an additional cost of $285.00/unit to all options.  See Figure 4for a clear identifier if this has been done.

  

Option 1: Direct Exchange Program Depot Service- $175.00/unit.   Price includes shipping and handling of a replacement unit.  Unit will be sent via UPS Ground. Customer will need to return the original unit back to ITC Systems Toronto office pre-paid.

NOTE: If the coin acceptor returned to ITC Systems is determined to be faulty at the time of arrival, the normal Service Shop Rates will be applied and the customer invoiced.

Please reference the following part number(s) when requesting your replacement unit.

MODEL #:                                                                         PART #:

5000/5200/5300/5400 Series Coin-op                        13-91X-9302CGX-EX

5000 Series Coin-op                                                           13-91X-9302CLF-EX

1045 Mini-Manager                                                            13-91X-9302CGX-EX

 

Option 2: Upgrade existing unit via Depot Service - $95.00/unit.  Customer needs to send the coin acceptor portion shown in Figure 1with purchase order to ITC Systems.  Above price includes labor, and return ground shipping.

NOTE: If the coin acceptor is determined to be faulty at the time of arrival the normal Service Shop Rates will be applied in addition to the upgrade cost.

Please reference the following part number(s) when requesting an upgrade.

MODEL #:                                                                         PART #:

5000/5200/5300/5400 Series Coin-op                        13-91X-9302CGX-UP

5000 Series Coin-op                                                           13-91X-9302CLF-UP

1045 Mini-Manager                                                             13-91X-9302CGX-UP

 

Option 3: Upgrade existing coin acceptor via On-site Service- $255.00/unit. This option is only available to customers only in the Greater Toronto Area. (Location determination to be done by ITC Systems) ITC Systems would program the current coin acceptor on-site to accept the new coins. Above price includes travel time, and labor.

NOTE: If the coin acceptor is determined to be faulty at the time of arrival ITC Systems in addition to the to the upgrade cost will process a Depot Repair charge of $85.00

Please reference the following part number(s) when requesting an upgrade.

MODEL #:                                                                         PART #:

5000/5200/5300/5400 Series Coin-op                                   13-91X-9302CGX-S-UP

5000 Series Coin-op                                                           13-91X-9302CLF-S-UP

1085 Mini-Manager                                                             13-91X-9302CGX-S-UP

 

 

PACKAGE 2: CAQ-G7XX Quantum Coin Changers

All 4 Tube Quantum Coin Changers currently in the field and previously upgraded for the $2 coin will have 4 options. NOTE: If a coin changer has not been upgraded for the $2 coin prior to this new upgrade release then there will be an additional cost of $285.00/unit to option 1, 2, and 3. Option 4 will then not be offered. See Figure 4for a clear identifier if this has been done.

 

Option 1: Direct Exchange Program Depot Service - $225.00/unit.   Price includes shipping and handling of a replacement unit.  Unit will be sent via UPS Ground. Customer will need to return the original unit back to ITC Systems Toronto office pre-paid.

NOTE: If the coin acceptor returned to ITC Systems is determined to be faulty at the time of arrival, the normal Service Shop Rates will be applied and the customer invoiced.

Please reference the following part number(s) when requesting your replacement unit.

MODEL #:                                                                         PART #:

5000 Series Coin-op                                                           13-91X-QUANTUM-EX

5200 Series Coin-op                                                                                                          

5400 Series Coin-op                                                          

 

Option 2: Upgrade existing unit via Depot Service - $105.00/unit.  Customer needs to send the coin acceptor portion shown in Figure 2with purchase order to ITC Systems.  Above price includes labor, and return ground shipping.

NOTE: If the coin acceptor is determined to be faulty at the time of arrival the normal Service Shop Rates will be applied in addition to the upgrade cost.

Please reference the following part number(s) when requesting an upgrade.

MODEL #:                                                                         PART #:

5000 Series Coin-op                                                           13-91X-QUANTUM-UP

5200 Series Coin-op                                                                                                          

5400 Series Coin-op                                                          

 

Option 3: Upgrade existing coin acceptor via On-site Service- $255.00/unit. This option is only available to customers only in the Greater Toronto Area. (Location determination to be done by ITC Systems) ITC Systems would program the current coin acceptor on-site to accept the new coins.  Above price includes travel time, and labor.

NOTE: If the coin acceptor is determined to be faulty at the time of arrival the normal Service Shop Rates will be applied in addition to the upgrade cost.

MODEL #:                                                                         PART #:

5000 Series Coin-op                                                           13-91X-QUANTUM-S-UP

5200 Series Coin-op                                                                                                          

5400 Series Coin-op                                                          

 

Option 4: Customer upgrades the existing unit via Purchase of Programmer - $475.00/programmer.  Price includes the hand held programmer and the first 25 coin tunes.

NOTE: No more than 25 tunes per programmer at one time.

Customer will purchase the ITC Hand Held Programmer with the # of upgrades pre-loaded as specified above. Price also includes Ground shipping to the customer. Please allow for 2-4 week delivery time.

Please reference the following part number(s) when requesting a programmer.

MODEL #:                                                                         PART #:

CAQ-G7XX Quantum Series                                                13-910-FP-4

 

 

PACKAGE 3: G6XCA Guardian 6000 Coin Changers

All 6 Tube Quantum Coin Changers currently in the field will have 3 options.

 

Option 1: Direct Exchange Program Depot Service - $325.00/unit.   Price includes shipping and handling of a replacement unit.  Unit will be sent via UPS Ground. Customer will need to return the original unit back to ITC Systems Toronto office pre-paid.

NOTE: If the coin acceptor returned to ITC Systems is determined to be faulty at the time of arrival, the normal Service Shop Rates will be applied and the customer invoiced.

Please reference the following part number(s) when requesting your replacement unit.

MODEL #:                                                                         PART #:

5400 Series Coin-op                                                           13-91X-G6000-EX

                                                                                                        

Option 2: Upgrade existing unit via Depot Service - $125.00/unit.  Customer needs to send the coin acceptor portion shown in Figure 3with purchase order to ITC Systems.  Above price includes labor, and return ground shipping.

NOTE: If the coin acceptor is determined to be faulty at the time of arrival the normal Service Shop Rates will be applied in addition to the upgrade cost.

Please reference the following part number(s) when requesting an upgrade. 

MODEL #:                                                                         PART #:

5400 Series Coin-op                                                           13-91X-G6000-UP

                                                                                                        

Option 3: Upgrade existing coin acceptor via On-site Service- $255.00/unit. This option is only available to customers only in the Greater Toronto Area. (Location determination to be done by ITC Systems) ITC Systems would program the current coin acceptor on-site to accept the new coins. Above price includes travel time, and labor.

NOTE: If the coin acceptor is determined to be faulty at the time of arrival the normal Service Shop Rates will be applied in addition to the upgrade cost.

MODEL #:                                                                         PART #:

5400 Series Coin-op                                                           13-91X-G6000-S-UP

 

Option 4: Customer upgrades the existing unit via Purchase of Programmer - $350.00/programmer.  Price includes the hand held programmer and an unlimited amount of coin tunes.

Customer will purchase the ITC Hand Held Programmer. The price also includes Ground shipping to the customer. Please allow for 2-4 week delivery time.

Please reference the following part number(s) when requesting a programmer.

MODEL #:                                                                         PART #:

        G6CXA Guardian 6000 Series                                             13-910-FP-5     

 

 

Dave Hulbert
14162892344 x 208
Director of Sales Canada
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dave-hulbert
Dan Bodolai
416-289-2344 x210
VP of Business Development
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dan-bodolai
Darrell Punch
Director Of Sales Southeast USA
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darrell-punch
John Wilmot
Vice President of Sales
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http://www.itcsystems.com/john-wilmot
Robyn Ross
416-803-7622
Director of Sales North East USA
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http://www.itcsystems.com/Robyn-Ross
Lisa Berta
314-872-7772 x. 110
Business Development Manger, Western USA
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http://www.itcsystems.com/Lisa-Berta